Virtual.Offis was founded in 1997 and has established its reputation as a highly specialised provider of managed infrastructure services.
Ours is a business investing in the building, securing and managing best-of-breed infrastructure and network technology. We do everything that you would expect to protect critical online environments but we go much further than that.
First, we actually understand that service does not equate to offering you a server and an SLA. We are utterly tenacious in our approach to customer satisfaction. There is no automated voice answering system, no self-service ticketing. There is no such thing as ‘after hours’ or ‘not available’. We don’t accept that an SLA and a server is an offering of value.
Second, we’re a knowledge business and the most important knowledge we have is how to address your issues. We do this by retaining our great team members. Most of our staff members have been with the company since inception. The longevity of our team brings with it a vast level of trust from our customers, because they know every staff member has a deep understanding of their business. We know our customers’ requirements like the back of our hands and we deliver better service as a result.
We’re proactive. Our commitment is toward helping you have a better business day. Ensuring your business enjoys superior level of system, network and applications availability is the basics. The many and varied ways that we’ll exceed your expectations is the differentiator.